At Dr. Yatri Thacker, we are dedicated to providing a seamless and efficient shipping experience for all our customers. Please read our Shipping and Delivery Policy carefully to understand how we handle the shipment of your orders.

Order Processing

Once your order is placed, we will begin processing it immediately. Orders are typically processed within 1-2 business days, excluding weekends and holidays. If any delays occur, we will notify you via email or phone.

Please ensure that all shipping details, including your address and contact information, are accurate to avoid any delays. We are not responsible for shipments that cannot be delivered due to incorrect or incomplete information provided by the customer.

Shipping Methods and Timeframes

We partner with reliable courier services to deliver your order promptly and safely. Delivery times may vary based on your location:

Standard Shipping: 5-7 business days

Express Shipping: 2-3 business days (available at an additional cost)

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery status.

Shipping Charges

Shipping fees are calculated based on the total weight of your order, destination, and the shipping method chosen at checkout. During promotional periods, we may offer free shipping on select products or on orders exceeding a specific amount. All shipping fees are non-refundable.

International Shipping

We currently ship within India only. International shipping options will be announced as they become available.

Delivery Attempts and Issues

If our courier partner is unable to deliver your package on the first attempt, a second delivery attempt will be made. If the delivery still cannot be completed, the package will be returned to us. In such cases, we will contact you to arrange a re-shipment or refund.

Damaged or Lost Shipments

While we strive to ensure that your order arrives safely, we understand that unforeseen issues may occur. If your package arrives damaged, please contact us immediately at dryatrit@gmail.com or +91 85914 13502 with your order details and photos of the damaged items. We will assist you with replacements or refunds as per our policy.

Policy Updates

This Shipping and Delivery Policy may be updated from time to time. Any changes will be posted on this page.

For further assistance, please reach out to our customer service team.