Return & Exchange Policy

The return and exchange policy for booking appointments is as follows

At Dr Yatri Thacker's Clinic, we are committed to providing a seamless experience for appointment booking. Below is our website return and exchange policy which is specifically designed for booking appointments:

Mode of Appointment Cancellation:

You can cancel the appointment up to 24 hours in advance. Cancellations made before this time will be subject to a full refund or rescheduling.

We can cancel an appointment within 24 hours of the scheduled time. However, no refund will be given. It will not apply to us.

Rescheduling Appointment:

You can apply to reschedule an appointment up to 12 hours before the scheduled time.

Discussion about no-show policy:

In particular, if you miss an appointment without prior notice, it will be treated as a no-show by us. We do not have any refund or rescheduling alternative method for no-shows in this case.

However, we understand that emergencies can occur, so please feel free to contact our support team to discuss possible options.

Discussion about return policy:

Refunds for eligible cancellations on our website are processed within 5-7 business days.

Incidents due to technical problems:

We humbly inform you that if there is any technical problem on our part that prevents the appointment from happening, we will either reschedule at no extra charge or promise a full refund.

If you have any questions about our policies, feel free to easily contact our customer support team. Our main and first goal is - to provide a smooth and positive experience.